Payment Options


At Shiloh Veterinary Hospital,

we accept a wide range of payment options to ensure we make veterinary care financially accessible to as many pets and pet parents as possible. We accept cash and major credit cards as payment and partner with the following services, which offer installment payment options for care:


Care Credit

allows you to manage the cost of your pet’s veterinary care with low minimum monthly payments for any treatment amount. It’s easy to apply and in most cases, decisions are immediate. Apply at the hospital or online:



offers your choice of installment plans for managing veterinary expenses. They have high approval rates, affordable interest, and you can apply easily online or via your phone.


We believe that pet insurance may make caring for you pet more affordable.

Pet health insurance has grown in popularity in recent years, and we have seen first-hand the ways that it’s helped pet parents get the veterinary care they need. Why should you consider pet insurance? Here are just a few of the benefits:

  • Peace of mind knowing that you won’t have to make medical decisions for your pet based solely on cost
  • Many plans offer coverage for routine and wellness needs, not just emergencies
  • A wide range of deductibles and premiums means that there’s a plan to suit every budget
  • Some providers now offer plans for exotic pets (Nationwide) and horses (ASPCA)
  • It’s not just for puppies and kittens—older pets can be enrolled too

Dealing with a serious illness or medical emergency involving your pet is incredibly stressful and scary. With pet insurance, you won’t have to focus on if or how you can afford the treatment they need—you can focus on getting them healthy and back home.

Most plans work via reimbursement—meaning that the vet bill must be paid in full by the owner, then a claim is submitted to the insurance company. There are some companies like Nationwide who work with veterinary facilities to pay them directly, but this service is not available everywhere. If you are selecting a plan that works via reimbursement, it’s crucial to remember that you will need to be able to pay your portion of the bill upfront.

There is a lot of information on pet insurance out there, and a good place to start is with this article from the American Veterinary Medical Association: Do You Need Pet Insurance?

Keep reading to learn what insurance plans we accept, and some important questions to think about and ask potential providers as you look for coverage.

The insurance plans that we accept are:

Fetch by the Dodo (formerly PetPlan)

It’s always a good idea to do your homework prior to signing up for a plan and, as you make up your mind, consider the following questions:

  • Is there a physical exam required to get coverage?
  • What percentage of the bill does the company pay after the deductible?
  • Are there co-pays?
  • Does the plan cover pre-existing conditions and recurring medical problems?
  • Can you choose any veterinarian or animal hospital?
  • Are prescription drugs covered?
  • Does the policy pay if your pet is being treated and dies?

If you have any questions about our payment policies or want to talk to someone about your bill, give us a call at (717) 767-0180 today.

We’d love to help!