Payment Options

Shiloh Veterinary Hospital will not bill or accept post-dated checks.

If you are unable to pay your bill and request a payment plan, we will process a Care Credit application for you. Care Credit is a medical credit company which provides full payment for veterinary care for eligible clients and accepts monthly payments until the balance is paid in full.

Doctors may require a deposit of up to 50% of an estimate upon the admission of a pet for non-routine procedures or surgeries and critical medical cases. This will be decided on an individual basis. The remaining balance will be due the day the pet is discharged.

Our doctors or technicians will provide you with an estimate of charges for surgeries and medical admissions. You may also request an estimate for routine care such as vaccines, heartworm protection, and intestinal parasite control before services are rendered. If you are unable to pay for all recommended services and inventory items, the doctor can help you decide which are most important for your pet that day & which can wait until you are able to provide payment.

If you are concerned about your ability to financially care for your pet, we strongly recommend you consider a pet insurance policy. You may also pre-pay our hospital for future pet care. Anytime you pre-pay you will receive an invoice stating how much credit you have on your account.

To download a copy of our Financial Policy for your records click here: Financial Policy

We believe that pet insurance may make caring for you pet more affordable.

Pet health insurance has grown in popularity in recent years, and we have seen first-hand the ways that it’s helped pet parents get the veterinary care they need. Why should you consider pet insurance? Here are just a few of the benefits:

• Peace of mind knowing that you won’t have to make medical decisions for your pet based solely on cost
• Many plans offer coverage for routine and wellness needs, not just emergencies
• A wide range of deductibles and premiums means that there’s a plan to suit every budget
• Some providers now offer plans for exotic pets (Nationwide) and horses (ASPCA)
• It’s not just for puppies and kittens—older pets can be enrolled too

Dealing with a serious illness or medical emergency involving your pet is incredibly stressful and scary. With pet insurance, you won’t have to focus on if or how you can afford the treatment they need—you can focus on getting them healthy and back home.

Most plans work via reimbursement—meaning that the vet bill must be paid in full by the owner, then a claim is submitted to the insurance company. There are some companies like Nationwide who work with veterinary facilities to pay them directly, but this service is not available everywhere. If you are selecting a plan that works via reimbursement, it’s crucial to remember that you will need to be able to pay your portion of the bill upfront.

There is a lot of information on pet insurance out there, and a good place to start is with this article from the American Veterinary Medical Association: Do You Need Pet Insurance?

Keep reading to learn what insurance plans we accept, and some important questions to think about and ask potential providers as you look for coverage.